We Specialize in Crafting Custom Packages Directly for your Needs

Our Proven Process

Frequently Asked Questions

  • Yes, your Chief Assistant only works on your tasks during the agreed-upon hours.

  • That's your choice! Chief Assistants work for clients worldwide - we can handle any timezone.

    Our assistants work full time, 5-6 days a week and 8+ hours a day!

  • You can access Chief Assistants anywhere in the world! Please note that we can only communicate with you in English. Reach out to our sales team if you require an Assistant who can speak other languages.

  • Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available as many hours a day and days a week we agreed upon.

    Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours.

    If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

  • Chief Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

  • Your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Chief Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

  • Yes. Chief Assistants can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

  • Chief Assistants has excellent Customer Support, available round the clock on all plans. We guarantee a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Support via your dedicated Client Success Manager ask your Assistant to relay a concern, question, or item of feedback us.